Testimonials
Sydney Jones
Sep 2026
My husband and I could not be happier that Susanna represented us during our first home buying experience. She was the utmost professional throughout the entire process while bringing the perfect amount of personal touch and her authentic self to every situation that had us feeling completely taken care of the entire time. We felt as though we could whole heartedly trust Susanna throughout every step of the process. When we would send her a listing, her immediate response was, "let's go see it!" which was very encouraging as we were in discovery mode and unsure of what it was we were looking for. When we found the listing we eventually ended up putting an offer in for and buying, Susanna was on the phone with the listing agent within 30 minutes and due to her excellent communication skills and ability to build trust, she was able to gather the information needed in order for us to fully understand the listing and the value of the house, so that we could realize that it was our home! We needed full guidance through offer writing and negotiations and Susanna navigated this area like a pro. All in all, we are so thankful for Susanna for making our home buying experience enjoyable, seamless, and the least stressful it could be!
sydney nelson1
Sep 2026
My husband and I could not be happier that Susanna represented us during our first home buying experience. She was the utmost professional throughout the entire process while bringing the perfect amount of personal touch and her authentic self to every situation that had us feeling completely taken care of the entire time. We felt as though we could whole heartedly trust Susanna throughout every step of the process. When we would send her a listing, her immediate response was, "let's go see it!" which was very encouraging as we were in discovery mode and unsure of what it was we were looking for. When we found the listing we eventually ended up putting in an offer for and buying, Susanna was on the phone with the listing agent within 30 minutes and due to her excellent communication skills and ability to build trust, she was able to gather the information needed in order for us to fully understand the listing and the value of the house, so that we could realize that it was our home! We needed full guidance through offer writing and negotiations and Susanna navigated this area like a pro. All in all, we are so thankful for Susanna for making our home buying experience enjoyable, seamless, and the least stressful it could be. We will without a doubt work with her again in the future should we have the opportunity to.
Sergiy Gonchar
Sep 2026
It was really great working with Susanna!
Jake Steed
Sep 2026
Susanna was excellent to work with. Very knowledgeable and professional throughout the buying process! Would highly recommend her and her team.
Christopher Lockwood
Sep 2026
Susanna was great through the entire home sale process.
holsteins
Sep 2026
Susanna is a top-notch real estate professional and a joy to work with. After meeting Susanna years earlier at an open house, we reached out to her when we were searching for a listing agent to sell our starter home, as we were moving into a bigger home for our family. Susanna listed and sold our home efficiently and for top dollar, and she was highly responsive and collaborative throughout the entire process. Even though we had a more complex situation with a different agent (a family member) representing us on the purchase of our new home (new construction), Susanna still put her all into our transaction and even worked with this other agent to ensure our buy and sell timelines lined up and that we were able to sell our home under the tight timeline required. Susanna provided a completely full-service experience, including listing strategy, pricing, pre-sale repair recommendations, cleaning, staging, pre-inspection, photography, social media marketing, open houses, offer review, negotiation, and closing. We highly recommend Susanna!
douglastarnow
Sep 2026
Susanna Hurd provided a very impressive introduction to the real estate services she provides and that of her Managing Broker, Windermere Real Estate- Bellevue South. I was most impressed from start to finish with Susanna's marketing capabilities including clarification of contract documentation as well. I could not be more grateful by her knowledge and expertise in preparing my condo for sale, and working with participating real estate agents once the property entered the MLS. A true diplomat in jumping through the hoops that led to a very competitive contingency-free purchase offer within three days of the listing date! Susanna is highly professional and first class all the way. Forever my real estate professional of choice whether I decide to buy or sell.
user778285
Sep 2026
Susanna is PHENOMENAL!! I cannot say enough good things about her. She went above and beyond to help us sell our house and buy our next home. She is a go-getter and has strong negotiating skills. Her personality also couldn’t be more perfect for the job. She is kind, personable, extremely hard-working, motivated, and ready for a challenge. Doing business with Susanna was enjoyable and easy. She is quick to respond to text, email, or phone calls and is detailed and thorough. She did a lot of research to find answers to our home-specific questions and even offered to talk with the county and go to appointments with us if needed. She has great insight when it comes to big things like the inspection and doesn’t forget the small things like making sure you have the mailbox keys and garage door opener. We sold our house for above asking, and our offer was accepted on our new home, even though there were several other offers competing with ours. Thank you, Susanna, for your motivation and determination!
user6158931
Sep 2026
To say Susanna is outstanding is an understatement. She goes above and beyond. My favorite thing is she isn’t afraid to admit when she doesn’t know the current answer but will find it. That’s a hard quality to find in people. She is driven, she is honest, and she is exceptional at educating. If you’re a first time home buyer or buying/selling your 10th home, she knows what to do. She’s active in the market and knows the current trends.
zuser20140712081528847
Sep 2026
10/10 would recommend working with Susanna! My husband and are were first time homebuyers and had lots to learn about the process. Susanna was able to educate and provide guidance for us throughout the entire process. The market in 2023 was not the easiest to jump in as inventory was limited and multiple offers were still on the table. Susanna was able to help us navigate thru this process and continued to encourage us and jump back into the home search when offers didn't go our way. We were even able to negotiate seller concessions which helped get us into our home with a payment we were comfortable with. When she says she is available 24/7 she really means it and its so helpful knowing she is just a quick phone call away as we had questions or found homes we wanted to view. You always feel like a priority every step of the way.
stefanstmarie
Sep 2026
Susanna is a professional, she's quick to understand what we want in a deal and she does a wonderful job communicating that between all the parties involved. We've bought a house with Susanna and more recently had the opportunity to work on a commercial deal together. I'm always surprised at how much information she discovers and we've always had the upper hand in negotiations. Thanks Susanna!
bstmarie6
Sep 2026
You want Susanna as your agent. She helped us buy a second home that was in a different state, site unseen. With Susanna's stellar negotiation skills and knowledge of the industry we won the house despite the fact that there were other higher offers on the table. We were so pleased with our experience; her professionalism, attention to detail, clear communication, and charisma made the process seamless. Not to mention the generous closing gift she gave in celebration of our new home! Talk about above and beyond! We will be using Susanna for all future real estate transactions.
user49037372
Sep 2026
We have worked with Susanna in the purchase of a rental property, and will continue to work with her in future real estate endeavors. Susanna goes above and beyond to ensure that you understand the process and put forward the best offer that works with your comfort levels and gives you the highest chance at winning the bidding war. She is incredibly responsive and well practiced at negotiating with other agents. Highly recommend!
rkbabcock885
Sep 2026
Susanna Hurd is 100% a real estate professional who cares for her clients in every detail, from the beginning of the process all the way through the completion of the sale. Susanna knows how to communicate at a high level and her knowledge of the process is strong. She does well to offer insights on what would benefit you for a good, clean and smooth sale and is fully committed to her clients. Susanna goes above and beyond to make your house present well and then negotiates with buyers clearly for a great exchange. She is incredibly timely with all communication and makes herself available to you anytime. If there were 10 stars to give, Susanna would deserve every one. We would hands down use her again if the need arises and I am confident that anyone would have the same experience with her that we had, she is that GOOD!
a norman0588
Sep 2026
Susanna was wonderful for us! She was always quick to respond to any of our inquiries and would set up a showing on a moments notice. She walked us through the whole process and made being first time homebuyers much more manageable.
christieschmid3
Sep 2026
Susanna is awesome! I can't say enough great things about her and the process of buying a home with her as our agent. We were first-time homebuyers so she educated us on everything and made sure we were comfortable in all aspects of our offer before submitting. She provided a strategy that helped us win our home, even though we weren't the highest offer. Her communication was steady throughout the entire process and was on-call whenever we had questions. I would highly recommend Susanna Hurd if you are considering buying or selling a home!
zuser20161004204448065
Sep 2026
Susanna helped make my first time home buying experience as smooth as possible. She was very knowledgeable about the area I as interested in buying in. She was very patient and listened to all my concerns about the home buying process. She was flexible and worked with my chaotic schedule and when it came down to the making an offer she was diligent with staying on top of the selling realtor keeping me updated. She is an amazing realtor and it was wonderful working with her!
Josh Desimone06
Sep 2026
We hit the JACKPOT with Susanna representing us. We were able to beat out over 10 offers on a home... all while we were on vacation in Las Vegas. Susanna was extremely professional, was very accommodating for our time, and I could not recommend her further. Her attention to detail blew us away when we visited a home with a Ring security system. She advised not to discuss too much about the home just in case the seller was paying attention to the home walk throughs. When we finally landed on our dream home she was instrumental every step of the way and was able to meet the 30 day closing deadline. Without a doubt would recommend Susanna to anyone looking for a new home.
benc28
Sep 2026
Susanna was great from first meeting to closing! She created a personalized portal that sent me information on homes that matched my criteria. I was able to categorize the ones I wanted to view and she set up an efficient route so we could tour each one. Susanna is very responsive and always gave honest advice that was extremely helpful when making decisions. Buying my first home was daunting to say the least, but after putting my trust in Susanna I would do it all over again. If you're like me and want to work with the best, set up a meeting and you won't regret it!
joshwkinney
Sep 2026
Susanna helped us beat out 16 other offers to purchase our home. without her we wouldn't have stood a chance. She communicated every step of the way and made sure the financing and closing process was smooth and stayed on target for a 45day close. We're so grateful to have found Susanna. She really is the best. Josh & Stevie