Testimonials
Stephanie S
Oct 2024
We're overall very satisfied with Jessica's work.
Olivia A U
Oct 2024
Jessica was wonderful. We worked with two agents when buying in the past, and she was the first to discuss many things with us, that ultimately helped us get the house we wanted in a multiple-offer situation. I loved how she educated us, gave us recommendations, and provided pros/cons of each choice and outcome. This was very helpful in making decisions and being competitive buyers. We also used Jessica as our selling agent, and she was incredibly helpful on that end as well. She is professional, yet inviting, which we really appreciated.
Kenton L
Oct 2024
Jessica was an amazing agent, A to Z! We can recommend her without reservation. She was extremely helpful at every point in our home-selling process.
Alaina B
Oct 2024
Jessica is hands down the best real estate agent! From the moment I initially reached out to her regarding selling my home, to the day of closing, she was beyond professional, kind, and responsive. I knew after meeting with her that I would have no concerns with having her represent me. Jessica is trustworthy, honest, and a world class agent! 10/10 will work with Jessica again!
Sadie S
Oct 2024
Jessica was so amazing and responsive. We needed to find a place fast and get into it as fast as we could and Jessica worked fast! She is friendly and so likable and knowledgeable about areas! Would refer her a 1,000 times over.
Kent a E
Oct 2024
Jessica was a pleasure to work with and very knowledgeable of our buying process from start to finish. I would highly recommend Jessica and the Knicely Group
Myrna S
Oct 2024
Jessica made this process the easiest ever! Her ability to anticipate issues and to resolve them was such a blessing to us. She was in constant communication to keep us updated. We LOVE Jessica !!! I'm telling everyone about Jessica. Amazing!
Courtney
Oct 2024
Jessica was so amazing to work with! She responded quickly and advocated for us on multiple occasions. We weren't very educated on the whole buying process and she made it very easy to understand. I can't stop telling our friends and family they must use the Knicely Group if they are looking to buy and/or sell. They are the best of the best!
Courtney L
Oct 2024
We couldn't have chosen a better agent to help us find our perfect home. She was responsive and advocated for us multiple times. We were very uneducated on the whole process and she made it easy to understand. I haven't stopped telling our friends and family that they must use the Knicely Group if they are looking to sell and/or buy. They are the best of the best!
Lizbeth Z
Oct 2024
I cannot have chosen a better person to lead the selling of my home than Jessica. She is so knowledgeable, competent, resourceful, experienced, and hard working. She also has a way with people that is something that cannot be bought or taught. She understands the importance of making a human connection and maintaining it. She is just constantly exhibiting why as her client I should always maintain confidence with her. I got a Windmere loan upon her recommendation, she had the perfect handyman there to complete all of the work, and she answered every single question I had. I cannot recommend her or praise her enough.
Josh a H
Oct 2024
We can not recommend Jessica enough, she is kind, courteous, knowledgeable, and always looking out for your best interest. Jessica makes you feel like family as she relates too, and helps you through the struggles of buying and selling a house at the same time. She assured us through the whole process, and always communicated what was going to happen next. My family will definitely recommend Jessica to anybody and everybody.
claire b
Oct 2024
Jessica is the best! I highly recommend her for your next home purchase or listing. She is dependable, honest, timely and has great customer service. Jessica guided us through the North Tacoma market and found us a true gem in Proctor. She handled all of the details seamlessly and negotiated the right price for our budget. I would use her again for our next purchase or listing!
prainville58
Oct 2024
Jessica is a Professional Realtor with the experience to help every home buyer and seller. I was impressed with her negotiation skills and her knowledge of the homes and communities. Jessica was able to get the listed price reduced and bring the home to comply with Veteran Home Loan Standards. Jessica helped my FAMILY buy a home and we learned how to buy a home with her very informative Home Buyers Class!
leb091
Oct 2024
My husband and I have never sold a house before and when we were faced with moving out of state on such a short timeline, we had no idea where to start. Jessica and her team (Erin and Nick) made this process extremely simple and smooth. During each step of the process there was always someone available via email, text, or phone to respond to any questions or concerns we may have had. In addition to always having someone available, Jessica and her team went above and beyond to make sure we were comfortable during this process by always checking in on us, keeping us up to date on the sale and providing additional support. Within a week of our house being on the market, the house sold. I would highly recommend Jessica and her team to anyone how is considering on selling their home. My husband and I absolutely loved this team, such amazing people to work with!
zuser20160108161501269
Oct 2024
Jessica and her team are awesome! From taking me to see the houses I was interested in, to helping me make appropriate offers and ultimately finding me the most perfect house and making sure I got it they all rock!
jeffd48
Oct 2024
Jessica was very professional and was easy to work with. Her, along with Her team (Erin)made it very easy to go through the stressful challenge in selling the house I loved and was hard to depart from. The process selling my home went very fast and smooth. I was lucky to fine Jessica and Erin to sale my home. I would recommend her to anyone I know who is considering on selling their home. Thanks again for all your help.
bmoc2012
Oct 2024
Nick is an extremely energetic and passionate young Adult. Do not let his inexperience deter you from seeking his real estate council as Nick has surrounded himself with hugely successful realtors with Keller Williams Tacoma to learn and master his profession. Being a first time homebuyer and a young adult myself I had so many questions for Nick! He comes with a knowledgable response at any time of the day or evening. I was seeking a USDA loan for my first house and sent Nick hundreds of possibilities throughout the process. He was always helpful in clearly defining houses that USDA would approve and knowledgable enough to know which houses were not priced reasonably. Nick is only going to get better at his job now that he has his first sale! I am confident in his attitude, work ethic, and motivation to recommend him to anybody looking to purchase a new house.
one4realfamily
Oct 2024
My wife and I made an instant connection with Jessica from day one and it was because of that connection that we developed the trust necessary to place a piece of our family life in her hands.
howehbhc
Oct 2024
The Jessica Payne team is experienced, professional and extremely knowledgable. Their constant communication was very much appreciated. I would recommend them to anyone I know who is looking to buy or a sell a home!
CoraBrown0
Oct 2024
Just coming out of a bad experience, (with another agent), we chose carefully who we were going to hire to help sell our home. After interviewing agents, we knew Jessica Payne, (and her team) at Keller Williams was the perfect agent for us, by far. She is very professional, trustworthy, she presented herself well, extremely knowledgeable, patient, had a good approach and just overall genuinely sweet. She went above an beyond our expectations. We thought this process of selling our home was going to be chaotic and stressful but Jessica did everything she could to make this sale smooth. She uses numerous advertising and marketing tools, which led to our house being sold only ten days. She kept us up to date, and made sure we understood what was going on every step of the way. We are so fortunate to have connected with her. Any future real estate needs, be in local or for a referral, I will be contacting Jessica. I recommend Jessica and her team, hands down. They're an amazing team of ladies, that are GREAT at what they do!
pacificnorthwest85
Oct 2024
A++ 5 Stars We had the best experience with Jessica and her team! Knowledgeable about the communities and market, listened to all our needs, communicated every step of the way, was fun and great to work with! We had a sense of ease since we knew everything was being taken care of and we completed our process feeling educated and happy!
knare
Oct 2024
Jessica was so awesome to work with!! I moved to Tacoma recently from out of state and it was so comforting to have a local who knows the area well to show me around and give advice. Jessica was always very prompt with getting back to me and was flexible with being available to show me houses after work and on the weekend. I really appreciated that. She is friendly and professional. The perfect realtor to help us but our first home!
bheckman22
Oct 2024
Jessica and her team were absolutely amazing. Our buying process was a bit abnormal as I flew cross country for a week to buy a house before we actually moved here. Jessica had tons of houses ready and waiting for me to look at when I arrived. Within the week we found an amazing house. I couldn't have done it without the constant communication and support from Jessica and her team! I have recommended to Jessica to anyone I know wanting to buy a house!
user3336901
Oct 2024
Jessica and her team are outstanding! She helped me buy this home and sell it now just 2 years later! She and her team (I worked a lot with her and Erin directly) sold my home quickly and with little to no stress on my end. I knew I was in good hands and it showed through the marketing her team did on my home and the how they handled what I know has to be a lot behind the scenes. She kept communication with me throughout the whole process and even referred me to another agent in another state to buy our next home. She's the best in the business hands down. If we ever ended up back in the state she would be my first choice for anything real estate!
evergreen82
Oct 2024
Jessica and her team helped me both buy and sell a house. I would highly recommend Jessica Payne to anyone. She is very professional, excellent with communication and negotiation, very well organized and motivated. I gave her and her team a description of what I was looking for in a new home and they couldn't have found me a more perfect home. Selling my old home had it's challenges and Jessica and her team worked hard to make everything smooth and simple. Once again, I would highly recommend the Jessica Payne real estate team to my friends, family, or anyone!
zuser20140524143732389
Oct 2024
I have had nothing but positive experiences with Jessica Payne. She and her team are a pleasure to know and work with. I really appreciate how hard working this team is, they go above and beyond to please the customer and have high standards of business. I would highly recommend her to anyone looking to buy or sell a home.
Peter B
Oct 2024
Jessica is amazing! She really knows what she's doing and she is such a pleasure to work with. She is very quick to respond and really listens to her clients. I would work with her again and again!
sambishop 6
Oct 2024
Jessica handled everything in a timely manner and was extremely nice and patient with us. She is very organized and highly motivated. Would recommend to anyone!
ep33185
Oct 2024
Jessica Payne and her team were amazing to work with! Extremely responsive, knows the market, very experienced! Communication was very important to us and Jessica made sure to keep us in the loop at all times. We had a fantastic experience and would recommend her to any of our friends and family! We love the Jessica Payne Real Estate Group!
jacobfindley
Oct 2024
Even though I am not looking to buy another home just yet, Jessica took the time to look up comps in our area and help answer any questions I had for the future! Thank you Jessica for your time! I can't wait to work with you when we purchase our next home.