Testimonials
Abby C
Oct 2024
Heather is awesome. She is professional, kind, realistic, and really listens to buyers. She was available when needed and kept the pur hase moving forward despite some bumps.
Diego B
Oct 2024
Heather O'Malley was unbelievable throughout this process. Timely, professional, driven, and always representing our best interests. At any point we felt pressured into making an uninformed decision.
Evie L
Oct 2024
We had a great experience working with Heather! She was knowledgeable, friendly, organized, and a great communicator. I would absolutely recommend working with her!
Zachery C
Oct 2024
Working with Heather to find our perfect investment property was an incredible experience. As first-time homebuyers, we had countless questions and concerns, but she was always there with quick, knowledgeable, and warm responses. Heather expertly negotiated in our favor, saving us a significant amount of money, and drafted a strategic offer that positioned us ahead of other buyers. Crediting her efficiency and skill, we were able to close quickly and smoothly. We could not have asked for a better realtor—Heather truly exceeded our expectations. Thank you!
Brent B
Oct 2024
Heather was awesome in every way! She answered our numerous detailed questions about the properties and went above and beyond in pro-actively identifying key items to orient us during the walkthrough. Her knowledge of the market was invaluable to us and helped us to close the deal in a highly efficient manner.
Dave L
Oct 2024
Heather was great. I interviewed several agents. At the end of her interview, she said, "And as you talk with other agents, let me know how I can earn your business." That meant a lot. She also had really clear instructions on how to make short term improvements that would be fruitful for the sale. In general, her communication was just super easy for me to understand, and whether she emailed or texted, I knew what was going on the entire time. It was a very easy process and overall, a great experience. Thank you Heather!
Wei X
Oct 2024
I recently had the pleasure of working with Heather to purchase a new home. From start to finish, it was an absolute pleasure!
From our initial conversations and throughout the entire process, Heather was professional, knowledgeable, and responsive. She took the time to understand my needs and wants, and she always went the extra mile to help me find the perfect home.
Heather is an expert in the local market, and she could provide me with valuable insights into different neighborhoods and properties. She also helped me to negotiate the best possible price on my new home.
It particularly impressed me with Heather's negotiation skills. She was able to get me a great deal on my new home, and she also helped me to secure a number of important concessions from the seller.
Overall, I am extremely happy with the service that I received from Heather. She made the home buying process a breeze, and she helped me to find the perfect home for my family. I would highly recommend Heather to anyone who is looking to buy or sell a home.
Jerry & S
Oct 2024
It was very emotional to sell our home of 50 plus years. Heather was very helpful in our decision-making. She suggested that we take our time to disperse our posessions and sell off-market which we ended up doing. Heather was pleasant, patient, not pushy and hard working with frequent check-ins.
Kim T
Oct 2024
Heather is simply the BEST; she got everything done to stage and show my home (and had an offer within 4 days) without my having to do much. She is a pleasure to work with, super responsive, and made the whole transaction utterly smooth from my perspective!
Kelsey W
Oct 2024
We bought with Heather in a unique situation that demanded her care and stewardship in untraditional ways and she really delivered. She was incredibly responsive and helpful, ensured we understood the whole process, and really showed up in a supportive role for both us and the sellers. Truly enjoyed working with her.
Geodfw
Oct 2024
Heather was extremely helpful in our relocation to Seattle. She has tremendous knowledge of the different areas and helped us pinpoint the best fit for us. She is also a savvy negotiator in the strong market.
nnwhipple
Oct 2024
I worked with Heather for a year while living in Massachusetts. She sent me daily listings and I rated the homes. In that time, she was able to get a pretty good idea of what I was looking for. After selling my home in MA, I came to WA for a week to look for homes. Heather spent so much time with me showing me homes all around the Seattle area. Unfortunately, at that particular time there wasn't anything that fit the bill. But when I left I knew that Heather knew exactly what I wanted. We continued to look at houses on line and she continued to send me listings. If I found something that looked interesting, she went to the home and give it the thumbs up/down. I trusted her 100%. After a few weeks I found a house that had particular promise. She went to see it the very next day, spent 4 hours with the owners and called me immediately. This was the house. I trusted Heather so much that I put an offer on the home without even seeing it with my own eyes. I moved in a month later. I have been living in my home a year now and everyday I love it more and more. It is a perfect house for me. None of this would have been possible without Heather's expertise and dedication. She is the BEST! My friends back in MA thought I was a bit crazy (to say the least) to buy a house sight unseen, but I knew Heather had my back. I would highly recommend her to anyone looking to purchase a home.
ejgong5
Oct 2024
Heather was absolutely amazing. She listed our house and from start to finish did such an incredible job. As we prepared the house for the market, she made many valuable suggestions on what we could do to get more money. Most were minor things but had such a huge impact. We ended up with six offer and it sold well above asking. It's all because of Heather. I would recommend her to anyone considering a real estate transaction.
hm a
Oct 2024
Heather helped my husband and I find a new home in Seattle during the very crazy market of spring/summer 2013. We were pleased with Heather from the first meeting. Professional yet easy to talk to, she listened to our very specific wish list and found us homes to look at that truly met our needs and that were within our budget. Furthermore, Heather was equally focused on getting us into a neighborhood and community that most fit the lifestyle we were looking for. When a perfect house in the perfect area finally came our way, her expertise in negotiations paid off as we got the house within our budget in spite of multiple offers. From the search to the inspections to the final signing, Heather was a pleasure to work with, and if we are ever in the need of another house we will be sure to call on her (not that we are wanting to leave our lovely new home any time soon!).
user449153
Oct 2024
Heather is a fantastic agent! She was able to find my family the house of our dreams, in Seattle, at a price we could afford - not an easy task! She was fantastic at negotiating the seller down and extremely knowledgeable. She tirelessly worked to answer any questions we had, and didn't push us towards any decisions we didn't want to make. I would highly, highly recommend Heather!
user4621421
Oct 2024
Heather was FANTASTIC. We cannot recommend her enough; she heard us, searched with us, guided us, and got us exactly what we wanted. What is usually a stressful process, was turned into a very pleasant experience because of her efficiency, knowledge of the market, and excellent group of people she works with. Thank you Heather.
babuckner
Oct 2024
Heather was hugely helpful in guiding my wife and I through the process of listing and selling our Mt. Baker home this past spring. We were very pleased with her pricing advice and her negotiation skills once we received multiple offers. Even when our first firm offer fell through due to first-time homebuyers' cold feet, she remained confident and quickly reassembled multiple competing (and clean) offers for us to consider. We ultimately accepted an offer for well above the list price. Heather was a pleasure to work with and we highly recommend her services!
jjarpin187
Oct 2024
Heather O'Malley was such a pleasure to work with during our house buying experience. Heather's ability to clearly answer any questions we had about the process gave us confidence in our decisions.
bnerseth
Oct 2024
Heather was flexible, understanding and always available for questions during our home search. Professional and knowledgable, personable and caring. She was also very patient with us during what turned into a 6-7 month long process.
marc j f
Oct 2024
Heather was invaluable in our transition from Connecticut to Seattle. After spend 21 years raising our children in rural CT, my wife and I were looking forward to living close to a large metropolitan city. Heather was very knowledgeable about all the different neighbors within the Seattle area. She spent many afternoons exploring my wife the “pockets” and getting a feel for what our new home should be like. She explained honestly the pluses and minuses of each house, and at no time tried to pressure us into making decision. We finally decided on a 1906 craftsman in the Leschi area and have been very happy with our decision. I would highly recommend Heather to friends, family or co-workers.
user6263894
Oct 2024
My husband and I moved from the Bay Area to Duvall, so not only was Heather showing us properties but she was showing us whole areas and neighborhoods. She was also dealing with our shifting criteria. At first, we thought we might want land to build on. Then we thought we really wanted a horse property...until we realized how much we really liked full-care boarding again. She was extremely patient as we continually flipped flopped on our wants, and never made us feel rushed or bad. As she said, "This is a big decision, and it's also a process." She always said we'd know the property when we saw it, and boy if she wasn't right. We ended up with a beautiful home on a beautiful lake (and only five minutes from our horses). I couldn't be happier. And I'd recommend Heather to anyone. She's cool. She's realistic. She picks up quickly on what you do and don't like. And I have to say we actually had some good times and laughs throughout the search. I mean, who tiles their entire house--including the garage?! Well, besides Dexter maybe.
froning03
Oct 2024
My relocation was from the East Coast to the West Coast, leaving behind adult children and our home of 21 years. Heather was there on every emotional level for me, understanding and addressing all my concerns. Heather was so incredibly patient finding a home in the city after years of rural living. Maybe more important is her ability to handle banking issues. The mortgage lender made a number of mistakes that delayed the closing 3 times. Heather was very composed and dealt with the bank very professionally, holding the bank accountable. Heather is the whole package, the best!
user4065216
Oct 2024
When I first decided to start the search for my first home purchase, Heather came highly recommended from a close family friend in real estate. I had specific areas in which I was searching, and even more specific criteria for the property and my budget, and Heather was knowledgeable and extremely supportive. She sent countless houses to me, skillfully using my feedback to help narrow her search to my price and property desires. Every time we looked at a property together she was investigative and observant, pointing out many positive and negative features of the home and property, helping my analysis immensely. She was always available for my questions and ideas, and would check in regularly, especially after frustrating stretches of sluggish home searches.
The best things about working with Heather were her expansive patience and positive attitude throughout the entire process. Through almost a year of searching, peppered with 2 very extensive negotiations on 2 different properties, she was confident that each time we would find a better place. In the end, we did! She skillfully managed the offer on our new home, as she did in each prior negotiation. She enabled me to obtain the property I was in love with and the home in which I will be for many decades. She was instrumental in this key moment in my life, and I highly recommend anyone needing an agent to request Heather O'Malley.
user84980427
Oct 2024
We had a difficult transaction with an agent at another company and an eccentric but warm seller. Heather managed the whole transaction professionally, with grace and aplomb. She did not make waves, and she moved the process along as smoothly as possible when we, the buyers, were becoming irritated with the other party. She is knowledgeable about lenders, small and large mortgage brokers, inspectors and engineers, and contractors in the area, and she is quick to respond, especially in writing, which is nice for us to be able to research and refer to when we had a question about past communication. Overall, I will always use Heather for my real estate needs, now and in the future.
user4792404
Oct 2024
My husband and I first met Heather during an open house for a property she was the listing agent on. At the time, we were in the market for a new house but fairly confident we were not going to use a real estate agent. As we toured the home, she asked casual questions about what we were looking for and if we were using an agent. When we said no, she gave us her card (as expected) but did not do a "hard sell" and put absolutely no pressure on us to contact her. We thought she was extremely friendly and sincere. When she casually offered to email us listings that we might be interested in, we thought "Sure. Can't hurt." Little did we know that was the beginning of what would become a fantastic personal and professional relationship.
Over the next several months, Heather was true to her word. She emailed listings that fit the guidelines we had given her; she offered to take us inside any home that caught our eye; she found out about several listings before they even went on the market and got us in to preview them ahead of the competitive crowds; she was reliable, communicative, easy going and approachable. And best of all, never pushy. Ever the consummate professional, Heather toured dozens of homes with us exhibiting a wealth of knowledge about the real estate market and houses in general. We were picky--she was patient. The more time we spent with her, the more clear it became we wanted her on our side.
When we finally found the home we wanted to buy--a home in foreclosure no less-- Heather did not shy away from the hard work it took to close the deal. She was our advocate to the very end. She walked us through every pro and con, every minute detail of the paperwork, the inspection process, etc. She is a fierce negotiator and held the line during some tense moments. There is absolutely no way we would have been able to navigate our way through the complicated and scary process of buying this particular home without her.
To say Heather goes the extra mile for her clients is an understatement. She is a savvy businesswoman but also a compassionate individual who knows how emotional buying a home can be. I could write several more pages about our experience with Heather but the simple truth is that she is a fantastic agent who knows her stuff and will not let you down.
user84369693
Oct 2024
Heather is extremely knowledgeable and professional. She is very responsive and makes herself available to suit your needs. She is communicative and always looking to help! We were very pleased with our experience with Heather!
user685436
Oct 2024
Heather was an amazing assets in finding our first home. Having yet to move from CA to WA, we were able to rely on her knowledge of the city and all that Seattle had to offer. She was warm, friendly, professional, and responsive.
user1723786
Oct 2024
Heather was assigned to us through a relocation agency. We had previously been working with another agent that we had found online but we were dissatisfied with his services. We connected with Heather and found her to be very helpful and informative. We were still living out of the area during our home search and communicated a lot with Heather via email and phone, as well as on multiple weekend visits. She was able to guide us around the various Seattle areas that fit our price range and needs and was also able to give us a pretty good idea about how comfortable we would feel in certain areas. If I found a house online that I thought looked nice, she would let me know more about the neighborhood and whether or not it was located on a busy street or in a quiet area. Then we would decide on whether or not it was worth our taking the time to view it in person. It took us a couple months to finally find our home, but it was a lot easier with Heather's help because of her extensive knoweldge of the areas that we were looking at in Seattle.
jkonstan
Oct 2024
A singular experience explained :) I first contacted Heather in October of 2011 about buying property in Seattle. By January 15 of 2012 i was moving into my dream house to the amazement of everyone. I had some pretty specific requirements about the age of home, view and price point. I was mentally prepared to spend months if not a year looking, knowing it would be a hard to find combination.
People come to my home now and routinely tell me it's quite the find and that i'm lucky. They are amazed that a newcomer to the city could end up in a "hot spot" with great upside. I'm quick to point out that i had a realtor who devoted a great deal of time in understanding me and who knows the City and the market expertly. She guided me on location and in negotiation. That, not luck is what it took to be in the house i've always wanted.
user7858698
Oct 2024
We selected Heather to sell our home during the down market, we received prompt response and good guidance on how to proceed. She made the options clear, and while we made the decisions, Heather supplied market data and Comps to help price our property correctly. She is honest,professional, responsive and easy to work with. If I was buying or selling another property in the area I would deffinately use her services.
Erin