Helped me buy and sell homes
More than a year ago, we realized our family had outgrown our sweet Magnolia home. The need for more space, our new jobs, and family ties were pulling us toward the eastside. We didn’t know what neighborhoods to consider or when to move, and we certainly did not anticipate a pandemic! Despite being filled with uncertainty, working with Diane was always a no-brainer. Years ago, Diane had earned our trust tenfold. Not only did she land us our Magnolia home in a fiercely competitive market, while avoiding a bidding war and costly escalations; she then expertly sold our West Seattle townhouse. In a world of uncertainty, we relied on Diane. She had hit a home-run for us before, and we knew she could do it again. She was our first call when we knew it was time to get looking, and we were delighted to meet her teammate, Nahjeen. Nahjeen and Diane never hesitated when we asked to see a house. They were prepared to make each house our own from the very first mention. From Mercer Island to Kirkland, Bellevue to Woodinville, we were provided fast, helpful details about each home, neighborhood considerations, listing insights, and a fast appointment. The pandemic shut down the whole country, but it didn’t slow Nahjeen and Diane. When safe to do so and following all safety recommendations, both Nahjeen and Diane pivoted flawlessly to the new model. Nahjeen was always professional, masked and bearing hand sanitizer, careful to follow all touring guidelines. We had video conferences at critical times, and they kept us abreast of what the crazy market was doing in the area. When we finally found the home for us, we reached mutual acceptance with the seller only a single day after the home was listed. Diane and Nahjeen’s patience and guidance didn’t end there; they listened carefully to our hesitations and helped negotiate further, securing our home for below list price.We were next faced with the decision of what to do with our beloved Magnolia home: sell in the midst of a pandemic, or rent? In this new market, will we get the price we need? Will we invest time and money prepping the home for listing, only to need to rent anyway? It was already late Spring when we finally, and hesitantly, decided to sell. Diane and Nahjeen didn’t waste a day. Relinquishing control is not in our nature and not done easily, but we needed help and trusted that we would be taken care of by this team. We took a deep breath, gave Nahjeen a set of keys, and put our complete trust in the two of them to get it done. Even when our anxieties, outside stressors, and need for control surfaced, Diane and Nahjeen’s guidance, patience, and focus on our goals were unwavering. The network of trades and professionals were carefully selected and scheduled, and the team’s project management was exemplary, keeping us up-to-date every step of the way through painting, carpets, and more. We went up for sale on a Wednesday, and all week we were on pins and needles hoping for just 1 strong offer on our home, to help us feel more at ease about our investment in the uncertain COVID market. We needn’t have worried. By the following Tuesday, Diane and Nahjeen presented us with 22 offers. Their attention to detail and work behind the scenes ensured that we considered only the best, surest-to-close options. The home sold for well more than we had been hoping for, and fully 20% above list. Our needs were taken care of, and our expectations were knocked out of the park. We’ve now known Diane for nearly a decade. She’s a warm-hearted business-minded individual, with a strong desire and ability to do right by her clients. Together with Nahjeen, who offers the same dedication but brings her own humor and personality to bear, they are an unstoppable team. Both insist on the highest standards, ensuring low risk for their clients both when buying and selling. We knew when we first called Diane last year, that we would be in for a home-run, but she once again surpassed expectations and managed a grand slam. We highly recommend them.Warmly,Ethan and Cori