Your California Privacy Rights
Under the California Consumer Privacy Act of 2018 (CCPA), California residents may have certain rights regarding their data, including:
- The right to know the categories of personal information we’ve collected and the sources from which we obtained the information.
- The right to know the business purposes for sharing personal information.
- The right to know the categories of third parties with whom we’ve shared personal information.
- The right to access the specific pieces of personal information we’ve collected and right to request the deletion of your information (see “Your Rights and Choices” below).
Categories of personal information we collect about you, the sources of that information, the purpose for the collection, and how we share it.
| Categories of Personal Information Collected | The Source of Personal Information | The Purpose for Collection | How We Share Your Personal Information |
| Identifiers such as a name, contact information, IP address, or other online identifiers. | Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. | To create and maintain your myWindermere account; to assist you in the search, purchase, or sale of property; to deliver and develop email alerts and other email communications; to analyze your use and interest in our services or content; to communicate with you regarding your account or transactions with us; to communicate with you for marketing purposes; to tailor your website experience; to manage our business; and to perform functions as otherwise described to you at the time of collection. | We share this information with affiliates, service providers, and third parties. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) such as a name, contact information, IP address, or other online identifiers. | Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. | To create and maintain your myWindermere account; to assist you in the search, purchase, or sale of property; to deliver and develop email alerts and other email communications; to analyze your use and interest in our services or content; to communicate with you regarding your account or transactions with us; to communicate with you for marketing purposes; to tailor your website experience; to manage our business; and to perform functions as otherwise described to you at the time of collection. | We share this information with affiliates, service providers, and third parties. |
| Commercial information such as transaction information and purchase history. | Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. | To assist you in the purchase or sale of property and to process your transactions. | We share this information with affiliates, service providers, and third parties. |
| Internet or other similar network activity such as browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. | Indirectly from observing your actions on our website.
Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. |
To analyze your use and interest in products, services, or content; to communicate with you for marketing purposes; to tailor your website experience; to manage our business; to detect security incidents, protect against malicious, deceptive fraudulent, or illegal activity; and to perform functions as otherwise described to you at the time of collection. | We share this information with affiliates and service providers. |
| Geolocation data such as physical location. | Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. | To assist you in the purchase, sale, or search of property and to provide you with the services you request. | We share this information with affiliates and service providers. |
| Professional or employment-related information such as current or past job history or performance evaluations. | As described in our “Disclosure to Windermere Employment Applicants” form that is provided upon your employment inquiry. | To evaluate employment applications and to maintain human resource files for current and past employees. | We share this information with our service providers. |
| Inferences drawn from other personal information such as profile reflecting a person's preferences. | Directly from you when you contact us, complete forms on the Website, or provide information through your myWindermere account. | To assist you in the search, purchase, or sale of property; to analyze your use and interest in our services or content; to communicate with you for marketing purposes; to tailor your website experience; and to perform functions as otherwise described to you at the time of collection. | We share this information with affiliates, service providers, and third parties. |
In addition to the purposes listed in the chart above, we may also use or disclose the personal information we collect for one or more of the following purposes:
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Windermere’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Windermere about our Website users is among the assets transferred.
Windermere does not sell your personal information.
Your Rights and Choices
Below are the rights you may have under the CCPA. There are exceptions, so not all of these rights may apply to you
Access to Specific Information and Data Portability Rights
You have the right to request that Windermere disclose certain information to you about our collection and use of your personal information over the past 12 months.
Deletion Request Rights
You have the right to request that Windermere delete any of your personal information that we collected from you and retained, subject to certain exceptions. If you have questions regarding these exceptions, please contact us at legal@windermere.com
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request with our CCPA Consumer Request Form by:
- Emailing your request to legal@windermere.com
- Mailing your request to:
Windermere Real Estate Services Company
ATTN: LEGAL DEPARTMENT
1151 Fairview Ave N
Seattle, WA 98109; or
- Contacting us at 833-937-1922
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period. If we deny your request, we will provide reasons for the denial.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the physical address or email address included below.
Contact Information
If you have any questions or comments about this notice please do not hesitate to contact us at:
Windermere Real Estate Services Company
ATTN: LEGAL DEPARTMENT
1151 Fairview Ave N
Seattle, WA 98109
Effective Date: October 30, 2020
Last Reviewed on: October 30, 2020
